The Skip Magazine

In this month’s article I have returned to H&S having discussed the new WAMITAB Competency scheme last month. The stimulus for the title is actually based on some real conversations that I have had this month when out and about visiting sites. I think that almost everywhere I went the issue of H&S came up, with most people feeling that it was effectively stopping the job... at least where it was being followed!

I can certainly understand where these concerns come from, particularly as more and more pressures are placed on managers from all sides. I am sure that most of you will feel that H&S is just another example of the vice being tightened and making previously simple tasks even more impossible.

It is probably true that H&S has become a bit of a weight for us all to carry, but I think that it is too tempting to blame it for everything that is wrong in the world! At the end of the day most H&S legislation is founded on common sense and if you look closely it tends not to be terribly prescriptive, with most requirements based on the completion of risk assessments.

The HSE web site is an excellent resource and I would recommend you look at it as there is a great deal of information and it is pretty easy to navigate around. One of the more humourous parts of the website is a section on H&S myths, all of which have received some publicity and false claims as fact. I thought that bringing your attention to some of these might give you some appreciation of how H&S is given a bad name...

MYTH ONE : ALL OFFICE EQUIPMENT MUST BE TESTED BY A QUALIFIED ELECTRICIAN EACH YEAR.

I thought this was a good one to start with, as it is something that I come up against quite a lot. Portable Appliance Testing can be a costly expense and I can understand why you might want it to be carried out... many of you mention it to me, describing it as a bit like an insurance policy, stating “well at least we have done everything we can”.

All of this is perhaps reasonable, but actually, the law doesn’t require you to have PAT testing undertaken, it just requires employers to assess risks and take appropriate action.

The HSE’s advice is that for most office electrical equipment, visual checks for obvious signs of damage and perhaps simple tests by a competent member of staff are quite sufficient.

MYTH TWO : KIDS MUST WEAR GOGGLES TO PLAY CONKERS.

I remember reading about this in the papers last year and thought that it was a case of H&S gone mad. Unfortunately the reality is that some schools did in fact require kids to wear goggles when playing conkers, but the HSE maintain that this has nothing to do with them. Quite rightly they say that the risk from playing conkers is incredibly low and just not worth bothering about. They go on to recognise that if kids deliberately hit each other over the head with conkers, that’s a discipline issue, not health and safety.

I appreciate that skip hire staff won’t be playing conkers at work, but there are parallels, as all too often companies jump straight into issuing PPE for tasks, without really thinking about other (and better) control measures. A decent risk assessment should be the starting point, particularly where the precautions are based on the risk hierarchy.

MYTH THREE : WORKERS ARE BANNED FROM PUTTING UP CHRISTMAS DECORATIONS IN THE OFFICE.

This has a seasonal airing and some companies may be banning such frivolity, but again this shouldn’t be pinned on H&S. This doesn’t mean that it is a free for all, with you still needing to take some basic precautions... use a stepladder and not a chair, also use sensible footwear when using the steps and think about where you are putting the decorations, avoiding sources of heat. All of this seems to be common sense and doesn’t stop the festive season!

Again, this can have broader relevance, as the risk is from staff doing tasks in a dangerous manner, rather than the activity being dangerous in its own right. Make sure that a decent risk assessment has been undertaken, precautions have been communicated and, importantly, that they are enforced.

These three myths are based on well intentioned concerns, but all too often H&S seems to make people switch off their common sense and either do nothing, or do too much. Both can be dangerous and both certainly give H&S a bad name.

The HSE refer to “sensible risk management” and we would certainly concur with this principle.

Nigel Mair is a WAMITAB assessor and verifier and runs the North West Regional Assessment Centre, delivering WAMITAB qualifications and other H&S, waste and environmental training.

If you have any questions for Nigel, please email them through to nigel@theskip.net

In this month’s article I have moved away from H&S and into the realms of the “environment” ...don’t worry, I have checked with Enviroman to make sure that I am not standing on his cape!

There are quite a few changes that you will need to be aware of and Marco will no doubt address some of these at some point, with the two that I wanted to cover being changes to the way that competency is demonstrated and also the introduction of Continuing Competence. These do not get a great deal of coverage in the Regulations, but they will have a big impact on many of you.

Competency

The statutory requirement for a COTC has been removed and has been replaced with (currently) two schemes, although only one has been developed fully so far. This is the scheme by CIWM/WAMITAB and is based around the current vocational competence system, with some significant changes.

Sites have been categorised into high, medium and low risk activities, with this affecting the competency options available to you. The final categories are yet to be approved by Defra, but we have a far idea of what will be going where.

High risk sites

These will still require a full NVQ, although the COTC requirement has been dropped. Example activities are generally those involving hazardous waste and also non-hazardous landfill sites.

Medium risk sites

These are where the changes will start to have a big impact as you will only need to complete 6 units of the NVQ, or a 6 unit VRQ (see below). Example activities are non-hazardous transfer sites, contaminated land remediation sites, inert landfills, some WEEE and ELV sites.

Low risk sites

These will only need to complete 4 units of the NVQ, or a two-day EPOC (Environmental Permit Operator’s Certificate) that is being developed by CIWM. Example activities are in house storage of waste and WEEE ATF (storage only).

Continuing Competence

This is a new requirement for you to demonstrate that you remain up-to-date with changes to legislation and operational issues. This will be a two yearly requirement and will affect ALL competent persons, even those who already have their COTCs and also those who are relying upon deemed competence.

For those managers who achieved their competence before 6 April 2008, they will have to demonstrate their Continuing Competence by April 2010, whilst those certificated after April 2008 will have until 2012 as they have already demonstrated their Competence within that initial 2 year period.

To demonstrate your ongoing competence you will need to complete a test administered through CIWM/WAMITAB.

What if I already have a COTC?

If you already have an appropriate COTC then this will still be valid as an initial award, although Continuing Competence will apply.

What do I need to do if I have any questions?

As you can see there is quite a lot to take in, particularly for those of you operating sites that might fall into the medium, or low risk categories. The system is still in it’s early stages and there is going to be some confusion whilst it beds in and the finer detail becomes clearer.

Give me a call on 01204 658691 or email nigel@theskip.net if you have any questions and I will do my best to point you in the right direction.

Nigel Mair is a WAMITAB assessor and verifier and runs the North West Regional Assessment Centre, delivering WAMITAB qualifications and other H&S, waste and environmental training.

It isn’t very often that I would dare to speak on behalf of the HSE, but in this article I want to give you a bit of feedback on a recent H&S event in Wigan at which two inspectors from the HSE gave very good and well received presentations.

The event was very well attended, but it was noticeable that most of those there were either from consultancies, or from local authorities, with very few being from the skip hire sector... I am sure you will all say that this is a reflection of how busy you all are compared with the public sector!

One of the key points that the HSE were at pains (no pun intended) to emphasise was how bad the waste industry’s safety record was. They quoted a whole range of statistics of gloom at us, with one particularly sticking in my mind; based on current rates there will be one accident per year for every 40 workers in the sector. This means that statistically it is highly likely that every waste worker will have an accident at some time in their 40 year working life! This is certainly not a welcome proposition, nor something to look forward to.

There were a number of “we have drawn a line in the sand” moments during the talk. One that I think is going to pose the industry quite some difficulty is that perennial chestnut of working at height when sheeting/unsheeting or preparing loads. They were quite clear that this was no longer acceptable, so be warned!

Reversing was another one of those “must do better” issues. They emphasised the need to establish Safe Systems of Work based upon the principles of the safety hierarchy, namely:

1. Eliminate the need to reverse
2. Reduce the need to reverse
3. Use reversing aides to assist when the need to reverse is unavoidable
4. Use reversing assistants who have been properly trained

I am sure that you would agree that this is common sense, but there must be too many of us not following these principles as the HSE reinforced the need to do more, with what they felt was very poor implementation of Safe Systems of Work.

They also expressed concern about the poor level of monitoring and supervision in waste organisations. This they felt was down to poor and ineffective leadership. It can be difficult to pin point what is going wrong, but the HSE highlighted the importance of a “safety culture”, leading to what can best be described as “behavioural change”. When talking about this subject they once again set out a sequence of stages to follow...

1. Lead by example - this is absolutely essential as you have to “walk the talk” if you are going to display positive leadership. It is no good having safe walkways if you don’t follow them, or a hard hat area on site, if you don’t wear one.

2. Develop a climate of support - you may smile at this one, but it is recognised that if you want to move the company forward in H&S you need to make it through participation, training and support rather than finger pointing and blame.

3. Convince the workforce - this is a logical follow on from stage 2 and it is very important that you obtain full buy-in from everybody in your organisation.

4. Involve the workforce - again this is another logical next stage in the process. In several of my previous articles I have emphasised the importance of speaking to your staff and the HSE also recognise that this is absolutely essential.

5. Support good performance (and address poor) - it is all too easy to simply deal with what has gone wrong, rather than praising staff for showing positive behaviour, such as wearing the correct PPE, or working in a safe manner.

6. Learn from experience - as with any system it is important to pause every so often and take stock of how you are doing and whether you are moving in the right direction. If something has gone wrong, then the best thing to do is to learn from it and move on.

So, the HSE have spoken and made it quite clear that they want to see reductions in the shocking levels of deaths in the sector - this must be something that we all want, although sometimes it might not seem that way when yet another death or serious accident is reported. They also identify proactive leadership as a major factor if real improvements are to be made - will we step up to the mark and move with them on this? Only time will tell, although I am sure of one thing - they will be watching us to see how we do!

Nigel Mair is a WAMITAB assessor and verifier and runs the North West Regional Assessment Centre, delivering WAMITAB qualifications and other H&S, waste and environmental training.

If you have any questions for Nigel, please email them through to nigel@theskip.net

In this month’s article I am afraid that I am going to return to a familiar theme, with yet another tragic accident occurring in the industry.

Many of you will probably have already seen the news reports which give some details of the accident which occurred 2 years ago in Coventry when an 11 year old school girl was killed after being struck by a refuse lorry on her way to school.

As is so often the case, there was previous form leading up to the incident, which with the correct level of control should have prevented the death from occurring. These circumstances once again shine a very bright spot light on the working practices of the sector and although it was a refuse vehicle, the lessons should resonate loudly with all of us involved in waste transport.

In addition to the trauma and sorrow surrounding the loss of life, the council was also fined a hefty £125,000 and a further £40,000 in costs when it admitted breaches under the Health and Safety at Work etc Act in a prosecution brought by the Health and Safety Executive (HSE).

You may be surprised to learn that the police had actually been secretly watching and filming bin crews over several months following a number of complaints about the way that the lorries were being driven.

These were presented as evidence in court and showed lorries reversing at considerable speed over long distances around blind bends and being driven erratically, to include mounting the pavement.

What makes the circumstances even worse is that the council had already had one "wake-up call" only three months earlier when a 15-year-old girl was also run over by a reversing bin lorry. Fortunately she escaped with only minor injuries but the court was told that the council failed to take any significant action after the incident.

The council admitted failing to operate a safe system of work including inadequate supervision, information and instruction for the refuse collection service. It also admitted failing to ensure suitable risk assessments for refuse employees.

Paul Smith, the investigating inspector for the Health and Safety Executive said: "There is a tragic history of pedestrians, particularly children and old people, being run over by refuse collection vehicles.

These incidents must act as a stimulus for the industry to review it’s procedures, making sure that vehicle risks are properly controlled."

Lessons?

I think we all have a duty to learn from these incidents... I am sure that the council concerned have made several major changes to their processes and procedures, but I would urge you all to do the same before you become involved in such a tragic situation... “barn door, horse, late” springs to mind.

I would suggest that you could look to the failings mentioned above and make sure that you are not also in danger of making the same mistakes.

It mentions a safe system of work, to include adequate supervision, information and instruction and suitable risk assessments. I have mentioned all of these in previous articles, but have you done anything about it... I am wagging my finger school teacher like at the computer screen as I type this!!

Ask yourself a question...

When was the last time you actually considered providing any training or instruction to your drivers/crews?

If the answer is never, or not very often, then I am afraid that you could be moving in the direction of the council mentioned in this article. I think we are all aware of the risks of operating vehicles, so you are not really going to have any defence should something go wrong, unless you can demonstrate that you have that elusive “safe system of work” in place.

It doesn’t have to cost the earth

The cost of doing nothing is certainly not “nothing” as the council found out with a hefty fine and costs. Also, just think about the damage to your business from being involved in such an emotive incident. This of course certainly doesn’t reflect the loss suffered by family and friends of the individuals involved in any accident, but it probably brings it home to you and your company.

Nevertheless, I think that we have to live in the real world and recognise that monetary costs are going to be a factor in how far you are prepared to go with changes. But, with a bit of planning and a few phone calls you might even find that all this doesn’t have to cost you very much. For example, are you aware that there is funding available to help with training and the delivery of NVQs to staff? This would go some way towards helping you to introduce and, perhaps more importantly, be able to demonstrate that you have introduced, a safe system of work.

If any of this strikes a chord with you and you want to discuss the options available to you in more detail, then please contact me as we need to try and stop these tragic incidents from occurring again and again.

Nigel Mair is a WAMITAB assessor and verifier and runs the North West Regional Assessment Centre, delivering WAMITAB qualifications and other H&S, waste and environmental training.

If you have any questions for Nigel, please email them through to nigel@theskip.net

By Nigel Mair

This month I wanted to follow on from the New Year Resolutions I suggested last month and give you some health and safety tips that you might want to follow... if you are anything like me, then you will already have dispensed with your resolutions!

Tip 1
Don’t be an ostrich and bury your head in the sand. If you do, something will definitely come along and bite you in the testimonials. It might not happen this week, month, or year, but sooner or later something will happen. If (when) it does, it will cost you money, or even worse!

Tip 2
Speak to your staff! This isn’t very groundbreaking and is something that Roger, The Garbage Guru, also keeps mentioning in his articles. Nevertheless, it is probably one area that most managers are pretty bad at... particularly if it is their own business.
Although I have said “speak”, perhaps a better description would be “to listen to your staff”! I appreciate that they will come up with a lot of whinges and also probably an unobtainable wish list, but there may well be some nuggets of useful stuff. It will also ensure that you stay close to the business... and did you realise that you are actually required by legislation to consult with your staff?

I get involved in talking to a lot of staff when carrying out NVQ work on sites and it is amazing what they will tell me about problems they have and also suggested improvements. You might also find out some unexpected work practices!!

Tip 3
Make sure that your staff are doing the basics. This again sounds obvious, but you might be surprised how many times we go to sites and find the most basic rules being broken. For example, at a simple level do they wear the PPE they should... always?

It can be difficult to check, but you need to put in place some sort of monitoring system and also pull them up when you spot something wrong.

Tip 4
Following on from Tip 3, you should also ensure that you follow the basics... do you always practice what you preach, following all the site rules as well? This is essential as any shortfalls in your behaviour will completely undermine any message that you might try to get across.

Tip 5
Paperwork, paperwork, paperwork! I know this is always a bit of a nightmare, but it is really important to make sure that your health and safety system is robust and that all aspects are demonstrable to a third party. For example, could you prove that you have trained your staff and that they know what they are meant to do?

Nigel Mair is a WAMITAB assessor and verifier and runs the North West Regional Assessment Centre, delivering WAMITAB qualifications and other H&S, waste and environmental training. If you have any questions for Nigel, please email them through to nigel@theskip.net

By Nigel Mair - our Health & Safety expert

By the time you read this article Christmas will have come and gone. I hope that you got everything that you wanted... remembering to recycle the cardboard boxes, of course! As the New Year starts it is traditional for us to think to the future and also to make resolutions to try and become ‘better people’. I therefore want to take this opportunity to make some resolution suggestions for you with a Health and Safety theme.

Resolution 1
The first resolution I think that you should make is to recognise that just because there haven’t been any accidents at your work doesn’t mean that everything is fine. In fact, in many cases it may be that an incident is lurking just around the corner, ready to leap out and bite you where it hurts!

This may sound a bit depressing, but I am afraid that the statistics back me up, with the waste industry still having an appalling safety record. To put this into some sort of perspective, all of the sites that I have visited over the last 12 months have had the potential for significant accidents. This will be of no great shock in a busy, vehicle based sector such as waste. What is perhaps more surprising is that at virtually every one there has been some activity that I have observed that has made me go “uh oh, that looks a bit dangerous!”

I know that it is obviously difficult to eliminate all risks from busy waste operations, but I am afraid that the law takes quite a strong view on your duties and under the HASAWA 1974 you need to provide “a safe place of work”. Therefore please don’t become complacent in the coming year and think that H&S just gets in the way of getting the job done... I can assure you that if there is an accident, then it most definitely will get in the way of work!

Resolution 2
If you can stick to resolution 1 then that is a good start, but I think that we should perhaps take the next step along the road to H&S saintdom.

The second resolution I would like to suggest is for you to think about your staff and the input that they can provide to your overall H&S. All too often staff are sidelined and viewed as being peripheral to the H&S processes within a company. If you were to take a look at your own organisation and ask yourself honestly, when would have been the last time that you actually asked your staff for their input on H&S?

You may think that this is an unnecessary inconvenience and I can almost hear you saying “Nigel, what are you on about, it is my business and I will do what I want.” This may be what you want to think, but again the law views things a little bit differently and in fact you actually have a legal duty to involve your staff through proper consultation.

Here is a suggestion for the coming 12 months... why not set up a simple series of meetings with some of your staff to actually listen to them about H&S? This is not about taking everything on board that they may say, but it is about providing a forum for them, listening to them and then giving them some feedback and involvement. To give you some idea of its value, I think that every time I have been out with a member of staff to watch them doing their job, perhaps as part of an NVQ assessment, they have mentioned some improvement, or safety issue that their employer should really know about, but has never bothered to ask! Take a moment to ask and listen and you may be surprised by the input that you will get from them.

Resolution 3
The final resolution I am going to mention really builds on the previous two and should be a regular part of your H&S system over the coming year. For number 3 I am going to suggest that you should carry out a H&S audit of your operations.

I am sure that you are close to what goes on at your work and that is great, but ironically it can also be a bit of a problem as you can often miss the obvious. In auditing terms the phrase ‘a fresh pair of eyes’ is often used. This does not have to mean using someone from outside the business (although this can be useful), as it is more down to a state of mind and being able to look at something from a dispassionate viewpoint, almost as if it was the first time you had seen it.

A good auditor should ask the sort of questions that might make you feel a bit uncomfortable - the why, how, when and who type of questions that nobody likes. Having said that it is certainly much better for these to be asked before an accident has happened, rather than as part of an incident investigation! Therefore plan to carry out an audit early in the New Year and use the results to shape your H&S approach for the remainder of the year - it will be time well spent.

Any accident is an accident too many and hopefully by adopting a positive approach to H&S this year can be a more profitable and safer one for all of us working within the waste industry.

Happy New Year!

Nigel Mair is a WAMITAB assessor and verifier and runs the North West Regional Assessment Centre, delivering WAMITAB qualifications and other H&S, waste and environmental training. If you have any questions for Nigel, please email them through to The Skip. contact us

Okay, we've described this as a "new" idea when we know it probably isn't - it's just a skip we spotted on the streets of Stockport with a simple yet ingenious idea of putting up security fencing round the skip in order to reduce the chance of damage from throwing things into it from an upper floor window on a house renovation. Also interesting is the way it discourage skip scavenging.

Here's Dunstan Carter, Editor of "The Skip" showing us exactly what we mean:

By Nigel Mair

Health & Safety is one of the major issues facing the waste sector at the moment, with a recent study reporting an accident rate nearly 5 times the national average.

The issue of safety was really brought home by an extremely bleak 8-week period at the end of last year when there were 9 fatalities in the industry. These were all tragic and unnecessary losses.

Although the short period over which the accidents happened was unusual, the causes were, unfortunately, all too common and unless H&S is given a higher profile within the industry these tragedies will keep occurring.

In this article I will be covering some of the skip hire industry’s core H&S responsibilities and also highlighting some of the major risk areas that you should take a closer look at in your business.

We haven’t had an accident, so we haven’t got a problem?

That is a nice thought but I wouldn’t be so confident if I was you. You may be right, but you need to have a good look at your systems and make sure that it is thorough design and not just luck that accidents have been avoided.

In H&S speak you will need to be able to demonstrate that you have introduced safe systems of work (SSOW).

What is a safe system of work?

That is a good question, as many people think that it is about having risk assessments. In part that is correct, but a safe system of work is much more than having a file with “Risk Assessments” written on the front. In order to be effective a SSOW is about having demonstrable safety systems in place. This will include not only risk assessments, but also information provision, staff competence and appropriate control measures and precautions.

So what do I need to do?

Read on and I’ll cover some of the core topics here.

H&S Policy

One of your basic legal responsibilities under the Health and Safety at Work Act is to produce an H&S Policy - this must be documented where the company employs 5 or more members of staff (to include part time staff).

The Policy is made up of 3 core requirements:

1. A Statement which sets out the organisations broad commitments with regard to H&S. It should be signed by a senior officer, such as the MD and should be clearly displayed around the organisation and made available to others upon request.

2. An Organisation structure should be produced, setting out the responsibilities of the different roles within your organisation. It will not necessarily include names, but will refer to work roles, such as Directors, Managers and Site Operatives. Each of these will have clear duties and responsibilities with regard to H&S.

3. An Arrangements document will also need to be prepared. This will set out the way the company meets the commitments set out in the Statement. For example, it might refer to the completion of risk assessments, the delivery of training and also the undertaking of audits and drills.

Risk Assessments

Risk assessments are probably the H&S “bits” that most of you will be familiar with. They are also an area that from my experience causes a lot of difficulty.

As with the H&S policy, undertaking risk assessments is a legal requirement- no matter what size your organisation. For smaller companies you will not have to write them down, but again, this becomes a legal requirement where you employ 5 or more staff (to include part timers).

How do I complete a risk assessment?

This is not that simple a question as there are lots of different approaches so it is not really a case of “one size fits all”. The bottom line is that you must undertake assessments that are “suitable and sufficient”…whatever that means.

This is a difficult one to put to bed as what may seem suitable and sufficient to you, may not be in the eyes of a HSE inspector. Whatever you decide is a “risk” you would have to justify should something go wrong. This means that you would have to be able to show that you have given it some thought and there is a reason behind your judgement…in effect, that you think it is “suitable and sufficient”.

Doesn’t H&S cost money?

That is a bit of a “glass half empty” question, as the cost of not having good H&S is likely to be much, much more. There is something in your favour though, as you are able to make use of the term “reasonably practicable”. That doesn’t mean that you can penny pinch, but it does mean that you can bring some cost benefit calculations into the decision making process. For example, if a member of staff got a minor cut on their finger and the only way to stop it happening again was to spend £1 million, then this would be thought of as unreasonable and you would not need to introduce the precaution. This is obviously at the extreme end, but in most cases for each of the risks you identify in your risk assessments you will be able to consider costs when thinking about any precautions. But again, be aware that you might need to justify your decision.

Personal Protective Equipment

This is often viewed as being the first line of defence, when really it should be the last. Whenever I go around sites it is frightening how many people seem to think that wearing hi-viz clothing turns them into some sort of superhero who can walk into the path of vehicles without fear...believe me, it WILL still sting if you get hit!

We will come back to this another time, but remember that PPE must be appropriate and staff must understand why they need to wear it and not only how it might protect them, but also what it will not do.

COSHH

This stands for “Control of Substances Hazardous to Health” and many of you may say that this doesn’t affect you as you don’t deal with anything hazardous. I can almost guarantee that that isn’t strictly correct, as I would imagine that at the very least you put one type of hazardous substance in your vehicle fuel tanks and use others to keep the engines working and the parts lubricated. All of these would fall under the COSHH regulations.

From my experience this is one H&S issue that is poorly satisfied in skip companies…….ask yourself do you have any Safety Data Sheets? If the answer is “no”, then this is something you should think about addressing.

Vehicles and Plant

Probably the most dangerous aspects of your business are your vehicles and plant. These are responsible for more accidents and deaths than anything else. In fact, it is suggested that over 60% of the waste industry accidents involve workplace transport.

Issues you will need to think about are how you ensure that they are safe to use (defect checks), how they are operated correctly (training, safe systems) and that people and vehicles are kept apart as far as possible (one way systems, barriers etc).

Visitors and contractors

Many people think that their responsibility only goes as far as their staff. This is not true…the Health and Safety at Work Act says that you have a responsibility for your employees and anybody else affected by your activities. This would mean visitors, contractors, members of the public and even in some cases those little angels that may break into your site from time to time!

You may well say that you have a big dog that keeps them at bay. This might be the case, but don’t forget that you will need to build it into a safe system of work, risk assessments and all!

The HSE’s Waste and Recycling Section is currently working to deliver a three-year programme to improve the performance of the industry. This is being delivered through an increased number of inspections - so, be warned, if you choose to ignore the advice given here, they may come knocking on your door very soon!

Nigel Mair is a WAMITAB assessor and verifier and runs the North West Regional Assessment Centre, delivering WAMITAB qualifications and other H&S, waste and environmental training.
You can contact him via